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Personal care

  • Bathing to Keep our service user hygienic
  • Applying lotions and creams as required
  • Dressing and getting ready for bed.
  • Applying make-up, and hair care.
  • Support with shaving.
  • Oral hygiene.
  • Foot care, especially if you are diabetic need to be extra vigilant with your feet.
  • Oral hygiene.
  • Changing or maintaining a stoma or catheter bag, or other form of clinical intervention.
  • Support moving position in bed, to stretch and prevent bed sores.
  • Helping you to the toilet, including using a commode or bed pan.
  • Changing continence pads, along with cleaning intimate areas.

To provide the best possible personal care, we design a care plan that recognizes your likes and dislikes, for example the beauty products that you prefer, the Caregiver you’re most comfortable with. For particular services such as nails cutting, shaving and diabetic foot care, will always be outlined in your support plan with specific instructions for your caregiver.

All our Caregiver are fully trained to respect your privacy and to be respectful to your personal boundaries in the provision of personal care. Our Caregiver are equipped with knowledge to understand the importance of your dignity and independence at all times.

 
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Palliative care

Palliative / End of Life Care

Do you, or someone you love, have a serious illness such as cancer, heart failure, lung disease or kidney failure? We provide palliative care to help you stay safely at home, while your pain and other symptoms are treated. We will work hand in hand with your medical team to help you understand your disease and your treatment options, and we will help you, and your family to cope with the everyday challenges of living with a serious illness.

Palliative care or end of life care should begin when you need it and may last a few days, or for months or years. People in lots of different situations can benefit from palliative care. Some of them may be expected to die within the next few hours or days. Others receive end of life care over many months.

Who needs palliative care?

People are considered to be approaching the end of life when they are likely to die within the next 12 months, although this is not always possible to predict. This includes people whose death is imminent, as well as people who:

  • Have an advanced incurable illness, such as cancer, dementia or motor neurone disease.
  • Are generally frail and have co-existing conditions that mean they are expected to die within 12 months.
  • Have existing conditions if they are at risk of dying from a sudden crisis in their condition.
  • Have a life-threatening acute condition caused by a sudden catastrophic event, such as an accident or stroke.

The National Institute for Health and Care Excellence (NICE) has published guidance on the care of dying adults in the last days of life. This guidance covers how to manage common symptoms, as well as dignity and respect for the dying person, their relatives and carers.

With our palliative care, we ensure that you live as well as possible until you die and to die with dignity. We will ask you about your wishes and preferences, and take these into account as we work with you to plan your care. We will also support your family, carers or other people who are important to you. Indeed, our palliative care also involves psychological, social and spiritual support for you and your family or carers, in a manner that is holistic bearing in mind that we are dealing a “whole” person, not just your illness or symptoms.

Palliative care is not just for the end of life – you may receive palliative care earlier in your illness, while you are still receiving other therapies to treat your condition. We understand that you have made a decision to receive care and to die in your own home, and we strive to make this as comfortable and dignified as possible. Our Palliative carers are kind, loving, caring and compassionate and having this extra layer of support at home can make a big difference to your quality of life.

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Dementia care

  • Facilitate hobbies, activities, and social interaction.
  • Prepare meals and tending to household tasks.
  • Administering medication at the correct times.
  • Personal care, including dressing, showering, and toileting.
  • Help with mobility.
  • Ongoing companionship and emotional support.
  • Cooking meals and fetching the food shopping.
  • Changing continence pads, along with cleaning intimate areas
  • Any other needs as may be determined in the care assessment.

We know that staying at home and receiving one-to-one care from a highly trained and well-matched professional carer improves the quality of life and health outcomes for an individual living with dementia. Our personalised approach to providing high-quality dementia care can thus help you or your loved one continue to enjoy life in the comfort of your own home, in a familiar environment that you have grown to love while maintaining ties with friends, family and the community.

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Respite care

Tasks our respite carers might perform,

  • Nursing care needs, such as catheter or continence support.
  • Personal care, including dressing, showering, and toileting.
  • Mobility support, helping your loved one move around the house.
  • Administering medication at the correct times.
  • Ongoing companionship and emotional support.
  • Cooking meals and fetching the food shopping.
  • Housekeeping, including washing and drying clothes.
  • Feeding and caring for pets if you have any, etc.

Our respite carers will understand and follow the routines that you or your loved one are used to. Our carers are all extensively trained and we ensure that they have all the skills needed to help your friend or your loved one feel supported in the short time you’re away. Also, our respite carers are constantly supervised to ensure the best quality care at all times.

 
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Companionship

  • Preparing, cooking and eating meals together.
  • Social outings.
  • Shopping.
  • Visiting family and friends.
  • Participating in hobbies such as knitting.
  • Enjoying old pastimes.
  • Reflecting on past experience and memories.
  • Playing creative indoor games.
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Live-in care

  • Personal Care and Specialist Medical Care.
  • Dietary and Nutritional needs.
  • Running errands.
  • Preparing meals and washing the dishes.
  • Laundry and ironing.
  • Housekeeping and Other Daily Domestic Tasks.
  • Companionship and Support.
  • Running errands
  • Feeding, walking and caring for a pet.
  • Support getting out and about.
  • Companionship and emotional support.
  • Mobility support around the home.
  • Support with bathing, dressing and toileting.
  • Administering medication or regular prompts.
  • Completing household chores.

Live-in care enables you or your loved one to retain as much independence as possible while receiving a service tailored to your unique needs in an environment that you are most familiar with; this is essential for your mental health and wellbeing. Since you are also able to stay with your pets that provide invaluable company. Live-n care enables you to maintain contact with the community where you are close to friends and family, neighbors, and with the ability to attend social events. Also, live-in care is a cost-effective alternative to a residential or care home and allows you to get the support you need when you need it.